How to Register at Jackpot City South Africa
Make your 1st deposit and get 100% up to R4000
Win Free Spins
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The Jackpotcity.co.za sign up code is NEWBONUS. Enter this for the maximum new user bonus. T&Cs apply. 18+.
1
Click to Register
Reveal code before you register
2
Open the site
Go the registration page
3
Sign up
Complete registration and start to play
- Step-by-Step: Jackpot City Registration on Desktop
- How to Sign Up on Jackpot City via Mobile
- Jackpot City Account Verification (KYC)
- Troubleshooting Common Jackpot City Registration Issues
- How to Deposit Funds at Jackpot City
- Claiming Your Jackpot City Welcome Bonus
- Important Terms & Conditions for Jackpot City Registration
- Our Expert Opinion
- Start Playing at Jackpot City
It’s important that you pay attention to each step of the Jackpot City registration process and get even the smallest details right - particularly if you’re planning on redeeming our unique Jackpot City referral code and claiming the welcome bonus.
To help you get started, we’ve put together this registration guide for the site, which will walk you through how to create your account on either desktop or mobile. You only need to sign up on one for access to both.
As well as registration guides, you can find out how to verify your identity, how to troubleshoot common issues, which payment methods you can use to make a deposit, and what we think about the site in general.
Step-by-Step: Jackpot City Registration on Desktop
Let’s begin with the traditional way to join. This is how to register on desktop:
1. Go to Jackpot City and Click “Sign Up”
2. Enter Personal Details
3. Enter Sign Up Code
4. Enter South African ID and Date of Birth
5. Choose Source of Funds, Agree to Terms, and Complete
How to Sign Up on Jackpot City via Mobile
Jackpot City has a dedicated app that can be downloaded and installed on iOS, Android, and Huawei devices.
The app can be downloaded directly from the Jackpot City website - just head to the website on your mobile browser, scroll down, and tap on the corresponding download option for your operating system.
Once you’ve downloaded and installed the app, you can create your account - unless you’ve already signed up on desktop, in which case you can log in using the same details.
If you still need to sign up, just click the “Sign Up” button at the bottom of the app and then follow the same steps as the desktop process.
Jackpot City Account Verification (KYC)
Before making your first deposit or requesting a withdrawal, Jackpot City requires you to complete a Know Your Customer (KYC) process.
This involves uploading personal identification documents to confirm your identity and comply with licensing regulations.
You’ll need to provide:
- A copy of your green barcoded ID, smart ID card, passport, or driver’s license
- Proof of address (such as a utility bill or bank statement not older than 3 months)
These documents can be uploaded directly through your account dashboard under the “My Account” section, and verification usually takes 24–48 hours, though it may be quicker if submitted during standard support hours.
Troubleshooting Common Jackpot City Registration Issues
There are some small issues that you have a chance of encountering during the registration process.
Here are common issues and how to resolve them:
- Verification Email Not Received - Check your spam or junk folder. If it’s still missing, contact live chat for manual verification.
- SA ID Not Accepted - Ensure your ID is clear, valid, and uploaded in one of the accepted formats (.jpg, .png, or .pdf). Smart ID cards should be scanned front and back.
- Phone Number Format Errors - Use the international format: +27 followed by your mobile number (without the leading 0). For example, +27831234567.
- Duplicate Account Error - If you previously registered but forgot your login details, contact support rather than creating a new profile. Multiple accounts can be flagged and restricted.
- Failed Document Uploads - Ensure your file size is below the platform's limit (usually under 5MB), and that all four corners of the document are visible.
If you are unable to resolve any of these problems on your own, you can contact the customer service team using the Live Chat feature and they will show you what to do.
How to Deposit Funds at Jackpot City
You can pick from a handful of convenient payment options when topping up your Jackpot City account. All transactions are processed in South African Rand (ZAR), so you don’t have to worry about any conversion fees.
Here’s the full list of payment options:
- Credit/Debit Cards - Visa and Mastercard (instant processing)
- EFT (Electronic Funds Transfer) - Secure transfers from South African banks
- 1Voucher - Prepaid vouchers available at local retail outlets
- Ozow - Instant, secure online banking payments
- Apple Pay - Available for iOS users
- Direct Bank Deposits - Bank transfers to the casino’s account
The minimum deposit amount across all payment methods is R50, and the maximum deposit is up to R50,000 per transaction, depending on the method you choose.
Claiming Your Jackpot City Welcome Bonus
To unlock the current welcome bonus at Jackpot City, new South African players must register an account and use the referral code “NEWBONUS” when prompted during sign-up.
To claim, follow these steps:
- Register an account at jackpotcity.co.za.
- Enter the code “NEWBONUS” by clicking the "I have a sign-up code" button during registration.
- Verify your account by submitting the necessary KYC documents.
- Deposit at least R1 within 7 days to receive a 100% match bonus up to R4,000.
- Deposit R50 or more within 30 days to receive one spin of the Big City Wheel, with a chance to win:
- 10 Free Spins on “Hot Hot Jackpot City”
- OR 5 Free Flights in the Aviator game by Spribe
The bonus funds are credited to your bonus balance once your deposit is confirmed, and the Big City Wheel spin becomes available after the deposit threshold is met.
Important Terms & Conditions for Jackpot City Registration
- Must be 18+ to register
- Bonus only for SA citizens or permanent residents
- One welcome bonus and spin per person
- KYC verification required before withdrawals or bonuses
- Deposit R1+ for bonus, R50+ for Big City Wheel spin
- 10x wagering within 30 days (e.g. R1,000 bonus = R10,000 in bets)
- Unused bonuses can be removed manually
- Used bonuses can't be removed until wagering is complete
- Withdrawing before bonus is credited cancels bonus
- Jackpot City may change or cancel offer at any time
- Bonus abuse or duplicate accounts will lead to disqualification
Our Expert Opinion
Jackpot City delivers a comprehensive and fulfilling betting experience for all kinds of South African players. The platform combines an extensive game library with efficient local support, easy banking in ZAR, and clear bonus terms.
The main drawback is that the KYC process can be slightly stricter than other platforms; however, the overall reliability and trust factor are strong enough to make up for these points. As long as you are eligible to play, you’ll have no problems getting in.
The mobile experience, game variety, and bonus transparency are the platform’s other strong points, especially for players looking to avoid international conversion fees or foreign customer service teams.
Start Playing at Jackpot City
Once your account is verified and your first deposit is in, you’re ready to start playing.
From here, you can explore over a thousand games across all categories, from classic slots and themed video slots to blackjack, roulette, and live dealer tables. If you’re not sure where to start, check out the “Top Games” section or try one of the exclusive Jackpot City titles for something different.
You can also take advantage of daily promos, like Drops & Wins or the Deal Wheel, and start earning loyalty points with every wager.
Just remember to gamble responsibly.
Make your 1st deposit and get 100% up to R4000
Win Free Spins
Tested
Last used 53 mins ago
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The Jackpotcity.co.za sign up code is NEWBONUS. Enter this for the maximum new user bonus. T&Cs apply. 18+.
Last updated on 03 Sep 2025
